terms and conditions
ARTIZAAN® Inc. reserves the right to refuse returned products that have been used, worn, damaged, or altered in any way. All packages for return/repair must be fully insured.
ARTIZAAN® Inc. will not assume responsibility for reimbursement or compensation if return packages are lost, stolen, or mishandled. Bulk orders cannot be canceled or withdrawn, but if the cancellation has been approved internally, a 20% cancellation fee will be applied.
Promotions
NEWSLETTER SUBSCRIBER & BIRTHDAY PROMO: 10% Discount for Newsletter Subscribers. Sign up for the newsletter. Once you opt-in to your subscription, you will receive an email with a one-time discount code. *Product exclusions may apply.
20% Discount for Subscriber Birthdays. When signing up for the newsletter, add your birthday and zip code to become eligible for this discount. Offer will be sent to you on your birthday and lasts for 7 days. *Product exclusions may apply.
SALE ITEMS, DISCOUNTS, AND PROMOTIONS:All Sale Items and/or items purchased using any promotional code are FINAL SALE. They are non-returnable and non-refundable unless otherwise noted on the terms of the promotion. Price adjustments cannot be made on previous orders. Discounts and promotions are not valid on previous purchases, purchases made outside of the promotion period, or on any custom or bespoke orders. Discounts and promotions cannot be combined with other offers unless otherwise stated in the terms of the promotion.
returns
ARTIZAAN® Inc. will accept merchandise in its original unused condition for a refund/exchange when accompanied by the original packaging and sales receipt within 30 days from date of delivery. Any product with modifications or with a custom monogram are non-returnable, non-refundable, or non-exchangeable and the order cannot be withdrawn or canceled for any reason. Gift cards are non-returnable, non-refundable, and cannot be redeemed for cash. All refunds will be applied to the original form of payment, excluding shipping costs, within 5-7 business days from the date of return. Please complete our Returns form at the bottom of this page. Once submitted, you will be notified within 1-3 business days with further instructions on how to proceed.
defective
If a product arrives damaged or defective, please contact info@artizaan.ca within 5 business days of date of delivery in order to request a replacement item. ARTIZAAN® Inc. will undergo the necessary steps in order to deem the item defective or if in fact it is the natural wear and tear of the product.